Customer setup

Setup POA responde codes

Users can access the form by navigating to EDI > Setup > Customer setup > POA response code group

POA Response codes are used to identify the status of information used in a Purchase Order Acknowledgement (POA) for each customer.

• Click New to create a new record.
• In the Name field, enter the name of the POA response code group
• In the Description field, enter a description of the POA response code group
• In the Mappings FastTab, select Add to create a new record
• Specify the POA code to be used for each response code. The POA response codes are:

Response code	Description	Example	Target POA field
Header response codes
Header – accept	Order accepted	A	POA header - POA code
Header – accepted with reserve	Order accepted with reserve	AR	POA header - POA code
Header – change	Change to the Order header’s dates	C	POA header - POA code
Header – not accepted	Order not accepted	NA	POA header - POA code
Line response codes
Line shipment – partial	Advise of partial shipment	SP	POA lines - POA code shipment
Line shipment – full	Advise of full shipment	SF	POA lines - POA code shipment
Line price – accept	Item price accepted	PO	POA lines - POA code item
Line price – advise	Advise of a price difference	PA	POA lines - POA code item
Line item – accept	Item quantity accepted	IQA	POA lines - POA code item
Line item – out of stock	Advise of stock shortage	IS	POA lines - POA code item
Line item – withdrawn	Advise item is no longer available	LW	POA lines - POA code item
Line item – pack accept	Item pack accepted	LPA	POA lines - POA code item
Line item – pack difference	Advise of pack difference	PD	POA lines - POA code item
Line item – inner accept	Item inner accepted	LIA	POA lines - POA code item
Line item – inner difference	Advise of inner difference	ID	POA lines - POA code item
Line item - error	Customer purchase order setting profile option Skip error lines is set to Yes and the staging line couldn’t create a sales line	POA lines - POA code item
Line item - accept	Item accepted	IA	POA lines - POA code line
Line item - advise	Advise of line	IC	POA lines - POA code line
Line item - reject	Item rejected	IR	POA lines - POA code line

• In the Allow auto trigger field, select if the POA response can be triggered by Auto set response codes.
  The following response codes can only be manually triggered and thus their Allow auto trigger is set to No and disabled:
  • Header – not accepted
  • Line item – withdrawn
• In the Allow auto send field, select if the POA response should be included in the periodic task Send customer purchase order acknowledgement

Scenarios

The following section decribes how the EDI module sets the POA auto response code.
This is applicable to Response codes where Allow auto trigger is set to Yes.

POA code shipment response codes

Line shipment

• Line shipment – partial: Customer Trading partner’s No backorder is set to Yes and Acknowledged quantity <> Customer’s EDI purchase order line’s quantity
• Line shipment – full: Customer Trading partner’s No backorder is set to No. Acknowledged quantity vs. Customer’s EDI purchase order line’s quantity doesn’t impact when No backorder is set to No.

POA code item response codes

Line price

• Line price - accept: Acknowledged unit price = Customer’s EDI purchase order line’s unit price.
• Line price - advise: Acknowledged unit price <> Customer’s EDI purchase order line’s unit price. Customer purchase order document setting Use customer price is set to Yes, and sales order line’s unit price doesn’t equal the Customer’s EDI purchase order line’s unit price.

Line item quantity

• Line item - accept: Acknowledged quantity = Customer’s EDI purchase order line’s quantity.
• Line item - out of stock: Acknowledged quantity <> Customer’s EDI purchase order line’s quantity. Customer purchase order acknowledgement document setting Quantity type is set to use Reserved quantity, and sales order line’s reserved quantity is less than the Customer’s EDI purchase order line quantity.
• Line item - withdrawn: Can’t be auto triggered.

Line item pack

• Line item - pack accept: Acknowledged Pack = Customer’s EDI purchase order line’s Pack.
• Line item - pack difference: Acknowledged Pack <> Customer’s EDI purchase order line’s Pack. Customer purchase order acknowledgement document setting Pack type is set to use System pack, and sales order line’s pack isn’t the same as the Customer’s EDI purchase order line’s pack.

Line item inner

• Line item - inner accept: Acknowledged Inner = Customer’s EDI purchase order line’s Inner.
• Line item - inner difference: Acknowledged Inner <> Customer’s EDI purchase order line’s Inner. Customer purchase order acknowledgement document setting Inner type is set to use System inner, and sales order line’s pack isn’t the same as the Customer’s EDI purchase order line’s pack.

Line error

• Line item - error: Customer purchase order setting profile option Skip error lines is set to Yes and the staging line couldn’t create a sales line. Example issues: item is stopped for sales or item number couldn’t be found.

POA code line response codes

Line

• Line - accept: If all the applicable line codes are accept
• Line - advise: If all the applicable line codes are combination of advise and reject
• Line - reject: If all the applicable line codes are reject

Response code is only applicable if mapped.

The following responses are deemed Accept:

• Line price - accept
• Line item - accept
• Line item - pack accept
• Line item - inner accept
• Response code not mapped

The following responses are deemed Reject:

• Line price - advise
• Line item - out of stock
• Line item - withdrawn
• Line item - pack difference
• Line item - inner difference

Header POA response codes

• Header - accept: When all of below applies
  
  • Header acknowledged dates = Customer’s dates
  • Line price - accept
  • Line item - accept
  • Line item - pack accept
  • Line item - inner accept
• Header - accepted with reserve:
  
  • Header acknowledged dates = Customer’s dates, and any of below are not accept:
  • Line price
  • Line item
  • Line item - pack
  • Line item - inner
• Header - change:
  
  • When either of the acknowledged dates (deadline or delivery) differ from Customer’s dates
  • Line response codes have no effect

Where used

POA response code group is assigned on the Customer Trading partner’s Options field called POA responde code group.

Data entities:

• POA response code group
• POA response code group lines